CEO, writer, columnist

In 2010 I am stepping up my online presence, and attending more virtual events and joining and networking on social networks to save on expenses and travel.

If anyone wants to connect on other social networks, please join me on

LinkedIn:

http://www.linkedin.com/in/creditmd

Twitter:
http://twitter.com/DunnMich

Attending a virtual expo really appealed to me this year, especially since the economy has hit everyone hard and travel and time are an expense many of us can’t afford. The best part about the industry’s
first virtual exposition was that it was free and you could attend from
anywhere, the park, your home in your slippers, a coffee shop or your
office.

The virtual expo had a v

… Continue

Your business has many assets, such as physical items, maybe your building, equipment, items you stock, key employees, your customers and your credit functions. Many business
owners don’t look at their credit functions as an asset, but your credit

functions are one of the most important assets your business has. Assets are economic resources owned by a

business. Anything tangible or

intangible that your business own

… Continue

With social media taking over as the new way to market, network and grow your business, the credit and debt collection industry is no exception. Michelle Dunn, the founder of the American Credit and Collections Association has created a social

… Continue

Collecting money is a job most people shy away from, no one likes a confrontation. For some being asked to pay a bill is insulting and they take offense, resulting in them becoming defensive when you bring up the subject. How can you collect the money they owe you without blowing up yourself?

If you can remember or remind yourself before you make a collection call that this person is embarrassed, stressed and will become defensive when you ask them to pay, you can be ahead of the game. With thi… Continue