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CollectionTechnology.net/Royal Media Group
City, ST
New York City, NY

Mary Wisniewski's Videos

Mary Wisniewski's Blog

Mary Wisniewski

Unscripted: A Journey of Risk-Based Collections

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Posted on March 11, 2010 at 11:30am —

Mary Wisniewski

Energy Savings: Utilities Quicken Smart Grid Deployments

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Posted on March 11, 2010 at 11:29am —

Mary Wisniewski

RevQ Launches Monthly Collections Webinars

What’s going on? It can be really hard to know, especially when it comes to ever-changing technology. Often, vendors cite one of their greatest challenges as conveying latest product news and industry trends to clients.



One way to communicate? Webinars. And this week, RevQ Inc., a government software provider, announced it will hold monthly webinars to help government collectors develop strategies that aim to improve collec… Continue

Posted on March 11, 2010 at 10:00am —

Mary Wisniewski

LiveVox Releases High Balance Call Upgrades

The latest enhancements coming from hosted-dialer provider LiveVox Inc. center on high balance accounts by allowing users to schedule and accomplish account callbacks during dialing campaigns. Users can dial up to 30 numbers per account.



“Productivity and compliance are concerns for all firms, but we understand the differences between first- and third-party organizations or agencies that specialize in lower or higher balanced accounts. We then fo… Continue

Posted on March 9, 2010 at 11:00am — 1 Comment

Mary Wisniewski

Vocal Chords: Voice Plays Role in Hiring Collectors

Ursula, the sea witch, and My Fair Lady’s Professor Henry Higgins share at least one thing in common -- A fixation on someone’s voice. And for call center staffing, such a fixation can also play a prominent role, especially when making hiring decisions.



“When we’re on the phone, our voice says everything… Continue

Posted on March 8, 2010 at 2:00pm — 2 Comments

Comment Wall (48 comments)

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At 2:02pm on January 26, 2010, Dawn T Horst said…
ty for the "feature" on our agency issue. hope it helps!
At 11:09am on December 21, 2009, John Catler said…
How Are you?
At 11:08am on December 21, 2009, John Catler said…
hi
At 12:41pm on October 29, 2009, Molly Devine gave Mary Wisniewski a gift…
Jack o' Lantern
Happy Halloween!
From the Gift Store
At 2:13pm on September 9, 2009, Lynne Izzo said…
Thank you Mary. Where are you located?
At 11:59am on September 8, 2009, Lynne Izzo said…
Are any of the members in California? I have a collection-a/r management services & consulting business in Orange County, California. Looking for a fellow California agency to bounce ideas off of and possibly partner with.
Lynne Izzo
Debt Collection Consultants
www.debtcollectionconsultants.com
At 1:28pm on August 24, 2009, Eric Kimball said…
Hi Mary.

I just wanted to know how the "Cool Kid" contest in July turned out.

Thanks, Eric
At 9:19am on June 24, 2009, Carl Mac Bride said…
Here is why this topic is a hot topic for an article about a major concern to the recovery industry.

As you're probably well aware the place of employment is paramount to the collection efforts. Especially in the current economy if you can't locate someone you'll never collect, but more important is to know if the debtor can make payments.
Currently we are doing something that has never ever been done. We are providing a written guarantee of up to 80% location success with 50% and up with a place of employment or their current source of income and or an attachable asset.
The data base companies are claiming 10 to 15% success. However their clients report it ranges from 3 to 7% is the norm. Furthermore a high percentage of the employment locates are previous employers.
Computers do not produce current data. At best they are a tool for the trained professional researcher. Collectors nor computers are able to produce the necessary results to obtain this essential information.
Please feel free to call me on my cell for easier access @ 561-254-2889 for further verification of the above.
As Always Best Regards,
Carl.
Carl D. Mac Bride
President & CEO
I. R. S. Inc.
2161 P. B. Lks. Blvd #415
West Palm Beach Fl. 33409
Personal e-mail, cdmacbride@aol.com
Dir. Line 561-689-5784 ext-2007
Fax# 561-697-4081
Website www.ResearchSpecialistsSite.com
"Our main business is not to see what lies dimly at a distance, but to do what lies clearly at hand." ... Thomas Carlyle...
At 5:38pm on May 28, 2009, Molly Devine said…
As am I. Mike and JJ better bring it!
At 6:22pm on May 7, 2009, Lisa Beckler said…
Thanks, I am hoping to learn as much as i can from all you folks. I am looking for a company that can takeour payments by telephone. If you know of any companies that can help me please send them my way. I want the response to say something like If you want to make a payment press 1. And if they do it will take their cc debit or ck by telephone.

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